If you see an iCloud Storage Full alert, open Settings → [your name] → iCloud and check what is using the space. Then start with Recommended for You, delete backups of old devices, and clear out large photos, videos, files and message attachments.
Free accounts get 5 GB. If cleaning up isn’t enough, you can upgrade to an iCloud+ plan from the same screen. Nothing is lost while storage is full, but backups and photo uploads stop until you make room.
Getting an iCloud storage full warning is one of the most common iPhone messages, and it usually shows up at a bad time. You can often fix it in ten minutes without paying anything. This guide is part of our iPhone guides, and every menu path below comes from Apple’s own support pages.
What “iCloud storage full” actually means
Every Apple Account comes with 5 GB of free iCloud storage. That space is shared by everything that syncs to iCloud: device backups, iCloud Photos, iCloud Drive files, Messages, Mail and data from other apps.
When you go over the limit, Apple says three things happen:
- Your device stops backing up to iCloud. This is the one that matters most. If your iPhone is lost or broken, your latest data won’t be in the backup.
- New photos and videos stop uploading to iCloud Photos.
- iCloud Drive and other iCloud apps stop staying up to date across your devices.
Your existing data isn’t deleted. Things simply stop syncing until you free up space or buy more.
iCloud storage and iPhone storage are two different things. iCloud storage is space on Apple’s servers. iPhone storage is the built-in space on your phone. Deleting an app frees iPhone storage but usually doesn’t touch iCloud. Check iPhone storage in Settings → General → iPhone Storage.
Step 1: See what is using your iCloud space
- Open the Settings app and tap your name at the top.
- Tap iCloud. The bar at the top shows how much space you have used and what is using it.
- Tap Storage (or Manage Storage on some versions) to see a list of apps and how much each one takes.
In most cases the biggest items are Photos and Backups. Start with whichever one is larger.
Step 2: Fixes for a full iCloud, from easiest to biggest
1. Use Recommended for You
On iOS 17 and later, Apple suggests things you can safely remove. Go to Settings → [your name] → iCloud → Recommended for You, tap an option and follow the onscreen steps. It often points to old backups, large files and photos you may not need.
2. Delete backups of old devices
If you have upgraded phones, the backup of your old iPhone or iPad may still be sitting in iCloud. It’s often the single biggest win.
- Go to Settings → [your name] → iCloud.
- Tap Storage (or Manage Account Storage), then tap Backups.
- Tap the name of the device you no longer use.
- Tap Turn Off and Delete from iCloud, then confirm.
Only delete a backup if you are sure you don’t need anything from that device. Never delete the backup of the phone you use every day unless you have another copy of your data.
3. Make your current backup smaller
Some apps back up a lot of data you can download again. In the same Backups screen, tap the device you are using, then turn off any apps you don’t want backed up and tap Turn Off to confirm. Apple notes that a backup stays available for 180 days after you turn off or stop using iCloud Backup.
4. Clear out photos and videos
Photos and videos fill iCloud faster than anything else. Before you delete anything, know this: with iCloud Photos turned on, deleting a photo on your iPhone also deletes it on every other device signed in to the same Apple Account.
- Copy anything you want to keep to a computer or external drive first. If you use a Windows PC, our guide to backing up a Windows PC helps you keep that copy safe.
- Delete long videos and screen recordings first. They take far more space than photos.
- Use the duplicates view in the Photos app, if your iPhone shows one, to merge copies of the same shot.
- Deleted items sit in Recently Deleted for 30 days. Apple says they don’t count toward your iCloud storage during that time.
Optimize iPhone Storage saves space on your phone, not in iCloud. It keeps full-size originals in iCloud and smaller copies on the device. It won’t fix a full iCloud.
5. Delete big files in iCloud Drive
Open the Files app, tap Browse, then under Locations tap iCloud Drive. Tap the More button, tap Select, choose the files or folders you don’t need and delete them. Old downloads, zip files and videos are usual suspects. Deleted files can be recovered for 30 days.
6. Remove large attachments in Messages
If you use Messages in iCloud, every photo and video in your chats counts against your storage. In a conversation, tap the contact’s name at the top, find the photos, select the ones you don’t need and delete them. To remove a whole conversation, swipe left on it in the list and tap Delete.
7. Clean up iCloud Mail and Voice Memos
If you use an iCloud email address, old messages with attachments add up. Delete what you don’t need, then empty the Trash mailbox. Newer versions of iOS also offer cleanup suggestions in Mail. For Voice Memos, delete old recordings, then open Recently Deleted and tap Delete All.
Should you just pay for more iCloud storage?
If you have years of photos and want them all in iCloud, cleaning up only buys you time. An iCloud+ plan may be simpler. On iOS 27, open Settings → [your name] → iCloud and tap Manage Plan to upgrade, or go to iCloud → Storage → Get More Storage to buy a plan for the first time. You can also tap the storage alert itself. Menu names differ on older iOS versions.
Check the current US price for each tier on that screen before you choose. If your family shares Apple devices, a shared plan can work out cheaper than separate ones.
If it doesn’t work
- The storage number didn’t drop. Give it a few minutes and reopen Settings. Large deletions can take a while to show.
- You still get the alert. Check you are looking at iCloud storage, not iPhone storage. The two warnings look similar.
- Backups still fail. Your next backup needs room for the whole backup, not just a little space. Free up more, or make the backup smaller by turning off big apps.
- Photos keep refilling iCloud. New photos upload automatically. Moving older ones to a computer and deleting them from iCloud is the long-term fix.
- You want smaller photo files. Our free image compressor shrinks photos before you share or store them elsewhere, and HEIC to JPG converts iPhone photos for Windows PCs.
Have an Android phone in the family too? See how to free up storage on Android.
Related guide: Gmail Storage Full? How to Free Up Space Without Paying.
FAQ
Will I lose my photos if my iCloud storage is full?
No. Apple says your existing data stays put. New photos simply stop uploading to iCloud Photos, and your device stops backing up, until you free up space or buy more.
Does deleting photos from my iPhone delete them from iCloud?
Yes, if iCloud Photos is turned on. A deleted photo is removed from every device signed in to the same Apple Account. Copy anything you want to keep first.
Is it safe to delete an old iCloud backup?
It’s safe if you no longer need anything from that device. Backups of phones you have sold or replaced are usually the easiest space to reclaim.
How much free iCloud storage do I get?
Every Apple Account includes 5 GB of free iCloud storage. More space requires an iCloud+ plan.
Why is my iPhone storage full when iCloud has space?
They are separate. iPhone storage is the space on your device, checked in Settings → General → iPhone Storage. iCloud storage is online space shared across your devices.










